The Intersection of Advertising and the Product Experience: Part I

Some years ago, my former company, RealNetworks, rented Disneyland Paris for an evening. We invited our partners to one of Europe’s greatest theme parks to have fun. Every detail of the Magic Kingdom was polished. The doors were open, and we were free to become kids again. No crowds. No parental supervision. Most of Discovery […]

Eleven Steps to Great Product Messaging

Know your product Great messaging starts with a thorough understanding of your product. Everything in your messaging should align with your product and feel derivative. Imagine messaging embedded in your product or service. It should have the same tone, voice and personality. The words, graphics, and media elements should be virtual substitutes for the product. […]